Shop Policies
Our Shop Policies include the following.
Lifetime Guarantee: We stand behind the quality and craftsmanship of our knives, offering a lifetime guarantee on all Evil Bull Knives. This guarantee covers defects in materials and workmanship.
Exclusions from Guarantee: The lifetime guarantee does not cover instances where the knife has been subjected to abuse, improper use, or if the handle material is damaged. We reserve the right to determine the nature of the issue and whether it falls within the scope of the guarantee.
Return and Refund Policy: Customers have the option to return their purchased knife for a full refund within 30 days of the delivery date. To be eligible for a refund, the knife must be in its original condition and accompanied by the original packaging.
Process for Returns:
1. Contact our customer service team at evilbullknives@gmail.com to initiate the return process.
2. Once approved, securely package the knife and include a copy of the original invoice.
3. Ship the package to our designated return address provided by our customer service team.
Refund Processing: Refunds will be processed within 5 business days upon receiving the returned item. The refund will be issued to the original payment method used for the purchase.
Customer Responsibilities: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe arrival of the returned item.
Contact Information: For any inquiries regarding our shop policies, guarantees, or returns, please contact our customer service team at evilbullknives@gmail.com.
NOTE: Evil Bull Knives reserves the right to update or modify these policies as needed.
Shipping Information
Thank you for choosing Evil Bull Knives. Our Shipping Policy provides details about our shipping methods, processing times, and tracking information.
1. Shipping Methods
We primarily use USPS (United States Postal Service) and other major shipping carriers for deliveries within the USA.
2. Processing Time
Orders are typically processed within a couple of days after they are placed. Please note that processing times may vary during peak seasons or promotional periods.
3. Shipping Time
The shipping time depends on the selected shipping method and your location. An estimated delivery date will be provided during the checkout process.
4. Tracking Information
Once your order has been shipped, we will send you an email containing the tracking number. This allows you to monitor the progress of your delivery.
5. Shipping Costs
Shipping costs are calculated during the checkout process based on the selected shipping method and the destination address.
6. International Shipping
Currently, Evil Bull Knives primarily ships within the United States. For international shipping inquiries, please contact our customer service team at evilbullknives@gmail.com.
7. Delivery Issues
Evil Bull Knives is not responsible for any delays caused by the shipping carrier, customs, or any other unforeseen circumstances. If you encounter any issues with your delivery, please contact the shipping carrier directly using the provided tracking information.
8. Shipping Confirmation
A shipping confirmation email will be sent to you once your order has been dispatched. This email will include the tracking number and a link to track your package.
9. Changes to Shipping Policy
Evil Bull Knives reserves the right to update or modify this Shipping Policy. Customers will be notified of any significant changes.
10. Contact Information
- For any inquiries regarding our Shipping Policy, please contact us at evilbullknives@gmail.com.
Thank you for choosing Evil Bull Knives. We appreciate your business.
Privacy Policy
Privacy Policy
At Evil Bull Knives, we are committed to safeguarding the privacy of our customers. This Privacy Policy outlines how we collect, use, and protect your personal information.
**Information We Collect**
- We collect personal information such as name, address, email, and phone number when you make a purchase on our website.
- Payment information, including credit card details, is securely processed by our third-party payment providers, and Evil Bull Knives does not store this information.
**How We Use Your Information**
- Personal information is used for order fulfillment, shipping, and customer service.
- We may use your email address to send updates about your order, promotions, and newsletters. You can opt-out of promotional emails at any time.
**Protection of Your Information**
- We employ industry-standard security measures to protect your personal information.
- Your payment information is encrypted during transmission using secure socket layer technology (SSL).
**Sharing Your Information**
- Evil Bull Knives does not sell, trade, or otherwise transfer your personal information to third parties. We may share information with trusted third-party service providers involved in order fulfillment and shipping.
**Cookies**
- Our website uses cookies to enhance your browsing experience. You can disable cookies in your browser settings, but this may affect the functionality of the site.
**Your Rights**
- You have the right to access, update, or delete your personal information. Contact our customer service team to make any changes.
**Changes to Privacy Policy**
Evil Bull Knives reserves the right to update or modify this Privacy Policy. Customers will be notified of any significant changes.
**Contact Information**
- For privacy-related inquiries or concerns, please contact us at evilbullknives@gmail.com.
By using our website, you consent to the terms outlined in this Privacy Policy. It is advised to regularly review this policy for any updates. Last updated on 6/24/2024.
Terms of Service
Welcome to Evil Bull Knives! These Terms of Service outline the rules and regulations for the use of our website and the purchase of our products.
1. Acceptance of Terms:
- By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you disagree with any part of the terms, please refrain from using our site.
2. Product Information:
- We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of product descriptions or images.
3. Order Acceptance:
- Your order is an offer to purchase our products. We reserve the right to accept or decline orders for any reason. In the event that we are unable to fulfill your order, we will notify you and issue a refund.
4. Pricing and Payment:
- Prices for our products are listed in US dollars and are subject to change without notice. We accept various payment methods through our secure third-party payment providers.
5. Shipping:
- We aim to process and ship orders promptly. Shipping times and costs are provided during the checkout process. Evil Bull Knives is not responsible for any delays or additional costs incurred during shipping.
6. Returns and Refunds:
- Please refer to our Return and Refund Policy for information on returns and refunds.
7. Intellectual Property:
- All content on our website, including images, text, and logos, is the property of Evil Bull Knives and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
8. Privacy:
- Our Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the terms of our Privacy Policy.
9. Changes to Terms:
- Evil Bull Knives reserves the right to update or modify these Terms of Service at any time. It is the responsibility of the user to review the terms regularly for changes.
10. Contact Information:
- For any inquiries regarding our Terms of Service, please contact us at evilbullknives@gmail.com.
By using our website and purchasing our products, you agree to abide by these Terms of Service. Last updated on 06/24/2024.
